Meet Hannah Collins
Practice Director
Hannah graduated from Samford University with a degree in Philosophy. She started her journey at Rise Therapy Center working as an executive assistant to the practice's owner and became enamored with working alongside a team of professionals who are extremely passionate about their field of work. As the practice director, she maintains organization within the practice, whether it be with the therapists, their clients, the office, or the business side of the practice.
While she's not at Rise for psychological or therapeutic training, she finds every opportunity to learn about private practice and mental health as it relates to both clients and therapists.
Hannah likes to hike and enjoy the natural wonders our earth offers, read classic literature and philosophy, and play with her dog, Bobby, in her free time.
“It takes great courage to see the world in all its tainted glory, and still to love it. And even more courage to see it in the one you love.”
— Oscar Wilde
“You never really understand a person until you consider things from his point of view…until you climb into his skin and walk around in it.”
— Atticus Finch, To Kill a Mockingbird
FAQ’s
HOW MUCH DOES A SESSION COST?
Rise Therapy Center is an out-of-network provider with many insurance companies, which means that we do not bill insurance companies directly. Your counseling services may be eligible for reimbursement through out-of-network benefits, medical spending (FSAs), or health savings accounts (HSAs). Health insurance plans and benefits vary. If you are interested in using your health insurance, please call your insurance provider to inquire about reimbursement for out-of-network counseling services.
Our Practice Director will provide you with a document on request called a "superbill," which is like an invoice but contains the service codes, dates of treatment, and monies paid during therapy. You would submit this to your plan directly, and your plan would reimburse you directly.
HOW ARE MY RECORDS STORED?
We utilize a HIPAA-compliant, encrypted, electronic medical record called TherapyAppointment that holds all of my clients' mental health records safely in it. You will get a link to a client portal where you fill in demographic information and can access your paperwork and scheduling. You can aslo find the portal login on our website.
DO YOU HAVE A CANCELATION POLICY?
I have a 24-business-hour cancelation policy. You will be responsible for an entire session fee if the change is made in less than 24-business-hours' notice. Exceptions may be made for emergencies—such as sudden illness or accident—at my discretion. It should be noted that insurance does not reimburse for canceled sessions, and HSA and FSA cards can't be used in these cases.